Health Services Center

 
 
 

Insurance Information and Requirements

Make sure you know the requirements and options for insurance.

Health Insurance is mandatory for all residential and international students. 

A brief overview is available here; for full policy benefit information please go to adelphi.myahpcare.com and view benefits which will be available after June 26, 2017.

Commuter students may voluntarily elect to enroll in school insurance but are not required to do so. Students may only enroll during the open enrollment period of June 26, 2017–October 1, 2017, and January 1-March 1,2018 unless there is a qualifying event.

Did you know that the school insurance has a mobile app? Learn about it now at ahpcare.com/mobile.

School Insurance Information

Insurance and Waiver site for the 2017-2018 academic year 2017-2018 will be available after June 26, 2017.  

All RESIDENTIAL and INTERNATIONAL students MUST have insurance. Please see below for full details. Any individual losing their health insurance may qualify to pick up the school insurance if they contact us within 30 days of their insurance loss.

The insurance carrier is UnitedHealthcare and the plan is administered by Academic Health Plans. To view the plan please visit adelphi.myahpcare.com and click on the Benefits tabs. You can navigate through this site for all information or contact the company customer service department directly for further details at 855.863.9864.

Please be aware that the plan also includes discounts on vision, dental, wellness, smoking cessation, weight management and many other benefits. To see some of the included options go to wsr.unitedhealthallies.com

All residential and international students who DO NOT choose to waive their school insurance will be automatically placed on the pre-selected policy.

Deadlines: Fall 2017/Spring 2018  

Open enrollment for the fall semester begins June 26, 2017, and ends on October 1, 2017.  Open enrollment for spring semester is  January 1, 2018, through March 1, 2018.  Anyone mandated to have the school insurance for fall 2017 must waive prior to October 1, 2017.  New residents and international students mandated for spring 2018, must waive by March 1, 2018.

» Enroll or Waive at adelphi.myahpcare.com

Please note: You will need your Adelphi STUDENT username and password to access the waiver or enrollment forms.

2017-2018 Insurance Fees 

Fees for the 2017-2018 academic year school insurance are $2,112 which provides coverage from August 10, 2017–August 9, 2018.  

Fees for students entering Adelphi University for the first time in the spring semester are $1,278 which provides coverage from January 1, 2018–August 9, 2018.  

Partial year enrollment: Exchange students attending for only one semester or students who can prove they are graduating in December may request a partial enrollment directly from the Health Services Center; the fee would be prorated for the fall semester ($834)  and the coverage period would be August 10–December 31only. Graduating students must have applied for December graduation to qualify for this option and exchange students must provide proof from their advisor. NOTE: Students requesting this option are not allowed to waive the insurance. Once a request for partial year is placed on an account they must take that insurance. No waivers will be granted. If the student remains an additional semester they will be charged the additional semester fee.

Billing:  Insurance fees are billed directly to the student’s tuition statement and is listed as “Medical Insurance Plan.”  If you have comparable insurance and want to waive the school plan you MUST do so by the above-indicated deadlines. There are NO exceptions.

Waiver Instructions and Requirements

You may elect to waive the school insurance if comparable coverage exists and covers the academic period for the current school year from August 10–August 9 via an outside policy. This policy must meet the following requirements (this applies to all residential and international students attempting to waive the school insurance.):

Residential domestic and international students must meet all ACA guidelines, including but not limited to:

  • Unlimited plan maximum
  • Medical Evacuation: $50,000 maximum per Covered Person
  • Repatriation of Remains: $25,000 maximum per Covered Person
  • Co-insurance: no lower than 80% In-Network / 60% Out-of-Network

If your policy does not meet these requirements, you will not be allowed to waive the school insurance.

Deadlines:

The insurance waiver deadline for Fall 2017 enrollees is October 1, 2017.

New mandated students for Spring 2018 may apply for an insurance waiver between January 1 and March 1, 2018.  There are NO exceptions to these deadlines. All students must resubmit a waiver application each year in the fall. 

Anyone applying for a waiver must keep a printed copy of their waiver application confirmation.  It is the student’s responsibility to provide this confirmation in the event there is an issue with the waiver.  Students must also monitor the email address used to process the waiver for communications from the insurance company.  If a waiver is denied the insurance company will communicate directly with the student via the email address used at the time of the waiver application. 

» Waive at adelphi.myahpcare.com

Please note:  You will need your Adelphi STUDENT username and password to access the waiver form.

U.S. Residents: Before attempting the waiver process you will need the following information:

  1. Your current insurance card (front and back).
  2. The card must have the insurance ID number on it.
  3. Your school ID number.
  4. An email address that you will monitor for correspondence from the insurance company regarding the status of your waiver.
  5. International students will be asked to upload a copy of their actual policy documents to the waiver site.

When completing the application please be extremely careful when entering your policy number and phone number and double-check this information before submitting. Accurate information is essential to the waiver being granted.

Voluntary Insurance Enrollment

If you are a commuter student who wishes to enroll in the school insurance, you must be a registered student with a minimum of one credit or a doctoral student registered for dissertation guidance. Any student can enroll during open enrollment periods. The insurance is also open at any time to a student who has a qualifying event; and must enroll within 30 days of such event.

Deadlines:

You must enroll before October 1, 2017, for the fall, and by March 1, 2018, for students beginning in the spring. If you do not enroll within these deadlines, your application will not be accepted by the company unless you meet criteria for a qualifying event.

» Enroll at adelphi.myahpcare.com

Please note:  You will need your Adelphi STUDENT username and password to access the enrollment forms.

Payment for Voluntary Enrollment

When you process the enrollment form, your student account will be charged for the cost of the insurance within one to two weeks. You are responsible for paying the fee in person at the cashier’s office on the Garden City campus or paying online through your student account with a credit card. Payment cannot be accepted at the Health Services office in Garden City. If you wish proof of insurance immediately after enrolling, you may print an ID card online.

Failure to pay the fee does not relieve you of this responsibility. If you do not pay your bill in a timely fashion (within 30 days) you may be assessed late fees by the University and a financial hold will be placed on your account preventing you from registering for future classes, graduation or receiving official transcripts.

Student Accident/Insurance Policy

Every registered Adelphi student (regardless of home campus) is entitled to a $2,000 accident/injury policy. If at any time a student encounters an accident or injury (whether on-campus or off-campus) that requires medical treatment, the Adelphi Accident/Injury policy will act as a co-insurance to your primary insurance. If you do not carry primary insurance you could submit for reimbursement up to $2,000 for reasonable and customary care.

Process for any incident August 10, 2017 through August 9, 2018

Seek treatment immediately without delay. If you are on the Garden City campus the Health Services office is open 24 hours a day, 7 days a week when school is in session and is free for all students.

If you are treated at an outside facility, your primary insurance is the first payor (this is your policy or your parent’s policy, etc). Once payment is made by that policy, the remainder of bills such as co-pays, deductibles, pharmacy bills, can be submitted through the accident insurance plan for reimbursement. You have approximately 60 days to submit a claim regarding an accident or injury. All claims made against the accident policy must have the “Policyholder Representative” section signed by a staff member (NP, RN, or EMT) of Health Services in Garden City.  If you attend a campus other than Garden City, please contact our office directly Monday through Friday 8 am – 4 pm for assistance with completing the form. 

Download the form,  complete your information in Part I, all of Part II and Part III bring your completed form to Health Services where a representative (NP, RN or EMT) will sign the form as the Policyholder Representative.  You must then mail this form with any bills or receipts for treatment, co-pays, medications etc. to the address on the form.   If you have questions regarding payment of an accident claim that has already been submitted for the above mentioned academic year, please contact the customer support team for AHP (Academic Health Plans) at 1-855-863-9864.

If you have questions regarding payment of an accident claim that has already been submitted for the above mentioned academic year, please contact the customer support team for AHP (Academic Health Plans) at 1-855-863-9864.

Process for any incident which occurred between August 10, 2016 through August 9, 2017

Download the Accident Claim Form.  

If you need assistance please contact the insuring agent directly at 800.551.0824.

Regarding all accident/injury claims:

Remember, this is only an accident/injury supplemental policy and is secondary to your primary insurance.

If you are a collegiate athlete and are injured during a supervised practice or a game, you must notify your coach and trainer. Collegiate sport related injuries are covered under a different policy and are submitted by the athletic department.

 


Broker

Frank Crystal & Company
Financial Square
32 Old Slip
New York, NY 10005


For further information, please contact:

Carol Giaconelli via email at studentinsurance@adelphi.edu.

or

Health Services Center
Waldo Hall
p – 516.877.6000
f – 516.877.6008
e – healthservicescenter@adelphi.edu

 
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